Effective Date: April 25, 2026
Your privacy matters to us. At ORBs, we are committed to handling your personal information with care, transparency, and respect.
This Privacy Policy explains what information we collect when you visit orbscoaching.com, how we use it, and the choices you have.
1. Information We Collect
We may collect the following types of information:
a) Information you provide directly
• Name and email address (when you contact us or sign up for our email list)
• Payment information (processed securely through Stripe – we do not store card details)
• Responses to intake forms or coaching questionnaires
• Messages sent to us at [email protected]
b) Information collected automatically
• Browser type, device type, and operating system
• Pages visited and time spent on those pages
• Referring URL and general geographic location (country/region)
• Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
• Provide and improve the Parenting with Joy coaching program
• Process enrollment and payments
• Communicate with you about your coaching engagement, scheduling, and program updates
• Send you helpful resources, program-related announcements, or occasional newsletters (you can
opt out at any time)
• Respond to your questions and support requests
• Understand how our website is being used so we can improve it
We do not sell, rent, or trade your personal information to third parties for their marketing
purposes.
3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and help us understand how visitors
interact with our content. Cookies are small text files stored on your device. You can instruct your
browser to refuse cookies or alert you when cookies are being sent. Some features of the site may not
function properly if cookies are disabled.
We may use third-party analytics tools (such as Google Analytics) that set their own cookies. These
tools help us analyze site traffic in aggregate and do not identify you personally.
4. Sharing of Information
We share your information only in limited circumstances:
• Service providers: Trusted vendors who assist us in operating the website or delivering coaching
services (e.g., Stripe for payment processing, email service providers). These parties are obligated
to keep your information confidential.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: If ORBs is acquired or merged with another organization, your information
may be transferred as part of that transaction, subject to the same privacy protections.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the
purposes described in this policy, or as required by law. Coaching intake records and communications
are retained for the duration of your program engagement and a reasonable period thereafter. You may
request deletion of your data at any time (see Section 7 below).
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from
unauthorized access, disclosure, alteration, or destruction. Payment data is handled exclusively
through Stripe, which maintains PCI DSS compliance. While no method of transmission over the
internet is 100% secure, we are committed to protecting your information to the best of our ability.
7. Your Rights and Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time (via the unsubscribe link in any email)
• Request that we restrict or limit how we use your data
To exercise any of these rights, please contact us using the details in Section 9.
8. Children's Privacy
The Parenting with Joy program and this website are intended for adults. We do not knowingly collect
personal information from children under the age of 13. If you believe we have inadvertently collected
information from a minor, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable
law. When we do, we will update the effective date at the top of this page. We encourage you to review
this policy periodically. Continued use of our website after any changes constitutes your acceptance of
the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out. We
are here to help.
ORBs – Organizations of Resilience and Belonging
Email: [email protected]